Mommy Doodle | General Return Policy
Mommy Doodle Happiness Guarantee 😀
If you are unhappy with the items you’ve received, please contact customer service FIRST by sending an email to [email protected] or go to our Contact Page section, and fill out the form.
Refunds (if applicable)
Mommy Doodle gives refunds as store credits only.
You can use your store credits to purchase any other items from our store!
If we make a mistake, and you decline our offer to make it right, we will give you store credits that equal half the amount paid for your original order.
Cancellations
Please place your order carefully, and correctly. You must contact [email protected] within 24 hours of purchasing, if you wish to cancel your order successfully.
Shipping
We do our best to ship all orders out within 2-3 business days, from the day of which your order was processed.
Shipping fees are non-refundable.
Shipping fees will be deducted from your refunded store credits.
I got the wrong onesie, how can I correct my order?
Please contact Customer Service at [email protected] We will verify our mistake by asking you to send us a picture of the incorrect merchandise. If we made the mistake, we will go ahead and send you your correct order within 2-3 business days.
I received a defective or damaged product, what do I do?
Please contact Customer Service at [email protected]
We will verify our mistake by asking you to send us a picture of the incorrect merchandise. If we made the mistake, we will go ahead and send you your correct order within 2-3 business days.
If you declined our offer to send you the correct shirt, we will give you store credits equivalent to the price originally paid for your item.
I entered the wrong address information. Can I still correct it?
We can try to make corrections to your order within 24 hours of the time that your order was placed. If you request for the corrections after 24 hours, we will no longer be able to update it on our end.
I just made an order but i changed my mind and I’d like to cancel it.
Please order carefully. You should contact us within 24 hours of placing your order, we will do our best to cancel your order if possible. Please contact Customer Service at at [email protected].
